O2R offers 24/7 365 Days Outbound & Inbound Call Center Services for your expectation to be met. We won’t let you miss a single call by delivering best service on the same. Our Centers are Equipped with all the Latest Technologies Like Routers, Secured Switches, Lease line with Back up Connection and high end capable for our agents to be live on calls. A highly trained professional takes care of the Outbound and Inbound campaigns.
Our Offshore call centers will help you to answer call for your customers while you can target something else. We are passionate about creating superb experiences and developing customers loyalty. The rapid digitalization in day to day services and changes in customers mentality mean that getting it right to connect customer journeys across telephone, web, mobile and social media.
O2R can be serving several organizations in insurance, healthcare, banking and financial services, utilities, travel, manufacturing, media and entertainment, consulting and professional, transportation and logistics, we believe in delivering solutions from wherever and however clients need them. We deliver an entire spectrum of BPM (Business Process Management) services in customer and their interaction services.
To be worlds Premier outsourcing destination and deliver Performance with Passion. Also to Outperform and deliver our service with Innovation.
To become one of the most respected players in the IT-enabled Services space through focus on acquiring and retaining the right clients and talent.
Our Management offers a diversified range of solutions and support services to fulfill the back office needs of middle market enterprises on an outsourced basis. It supports middle market businesses new to the BPO market, established businesses that already outsource, and businesses seeking to maximize return-on-investment from their in-house workforce. Our Management is designed to help your business whether you are already using some business process outsourcing or just starting to explore it as a strategy.
our employees and welcome and promote new ideas. Innovation is at the very heart of our strategy for Steria to stand out from the competition.
Independence: Independence is the cornerstone of our strategy. From our corporate governance to our partnership policy, to our thinking and solutions, we always take decisions that guarantee the sustainability of our business model, the mastery of our future and the freedom to select the best for our customers and our employees.
Openness: The diversity across our organisation is a real asset. Mixing different cultures, backgrounds and experiences creates our richness. We welcome this diversity and encourage open dialogue and networking across the organisation. Within OPK e Services, we operate more by projects with teams sharing common goals and objectives than by hierarchical structure. Access to the senior decision takers is very easy and our lean structure enables the people’s voice to be heard and encourages a listening management culture.
Simplicity: Simplicity is the core value expressing the personality and the style of our company. It enables us to deliver effective solutions and results for our customers. It is also a company philosophy for us to have simple processes 0and structures that enable us to take decisions quickly, rapidly transforming ideas into results which excel.