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O2R have an Experienced Team Setup. These are totally trained agents who are extremely dedicated in taking calls with care and provided norms. The agents empathy level is what keeps them build rapport on call and make customer feel comfortable from the beginning. And they know how to greet once the call is in. The staffs are dynamic to understand the customers basic need and know what to say when passing on any relevant information. So there is no wasting any time while passing any data to the customers. Once you have outsourced your back office & Gate keeping responsibilities to O2R, you can be rest assured to have saved on time, money and your efforts. O2R pays a very close attention to all the client calls and there is no worry in matters of missing out on essential calls, Data or Information. We can also setup a system known as Interactive Voice Response. This is the technology to make sure routing calls to proper agents or department is smooth with all recordings. Our IT Experience with not only help you build relation with your customer but also retain your client attention.